999taka's Privacy Policy

We collect various types of information when you create an account and use our services on 999taka. This collection is fully transparent and is done solely to improve your experience and keep the platform running smoothly.

In addition to the above, we analyze your platform usage patterns, preferred games, and browsing behavior — entirely anonymously, without revealing your personal identity.

999taka uses the data it collects solely for specific, legitimate purposes. Every use has a clear reason behind it and never goes beyond that stated purpose. The primary uses are detailed below:

• Account management: Your personal information is used to build your profile, secure your login, and monitor account activity.
• Payment Processing: Used to verify financial details and ensure funds are sent to the correct account during deposits and withdrawals.
• Customer Support: Our support team uses your account information to resolve issues and process complaints.
• Security & Fraud Prevention: Device and IP information is used to detect unusual logins, suspicious transactions, and multiple accounts.
• Personalized Experience: Relevant offers and bonuses are shown based on your preferred games and betting activity.
• Legal compliance: Relevant information may be used to fulfill legal requests from government or regulatory authorities.
• Responsible Gaming: To analyze your gaming behavior, identify problem gambling risks, and provide timely support.

The core principle of 999taka's Privacy Policy is data minimization — only what is necessary is collected and used, nothing more.

999taka does not sell or distribute your personal information to any third party. However, certain information may be shared in the limited circumstances outlined below — and in every case, your protection is our top priority:

• Payment Processors: Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket. These providers operate under their own privacy policies.
• Technology Partners: Software providers and hosting services required to operate the platform may access data on a limited basis, and are bound by contractual confidentiality obligations.
• Law enforcement agencies: Relevant information may be disclosed in response to valid court orders, government investigations, or legal obligations — only to the extent permitted or required.
• Fraud Prevention Agencies: Information may be exchanged anonymously with partner agencies to help prevent money laundering and cyber fraud.

999taka does not retain your information longer than necessary. A separate retention policy applies to each category of data:

• Account information: Retained while the account is active and for up to 5 years after closure (as required by law).
• Transaction History: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
• KYC documents: Retained for up to 3 years after account closure.
• Log & Session Data: Retained for a maximum of 90 days for security purposes.
• Marketing Preferences: Deleted immediately if you withdraw your consent.

All data is stored on encrypted servers during the retention period. Once the retention period expires, data is securely deleted or anonymized so that your identity cannot be identified in the future.

Cookies are small data files stored on your device. 999taka uses the following types of cookies:

• Essential cookies: Essential for login sessions and security. The platform will not function properly without these.
• Functional Cookies: Used to remember your language preferences and game settings.
• Analytics cookies: To understand platform usage patterns — in a fully anonymous manner. Your consent is required for this.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain platform functionalities.

999taka believes you should have full control over your own data. You may exercise the following rights at any time:

• Right to Access: To find out what information we hold about you, contact support. A complete response will be provided within 30 days.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After account closure, you may request deletion of your data (excluding information subject to legal retention requirements).
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You have the right to obtain a copy of your data in a machine-readable format.
• Marketing Opt-Out: You can opt out at any time to stop receiving promotional messages.

To exercise these rights, email [email protected]. Our team will process your request within 7 business days.

999taka uses industry-leading technology to keep your data secure. Our security infrastructure is as follows:

• TLS/SSL 256-bit encryption: All data transmissions are carried out over encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Firewall & DDoS Protection: Prevention of cyber attacks at the server level.
• Regular Penetration Testing: Regular audits conducted by independent third-party security experts.
• Encrypted Data Storage: All sensitive information stored in our database is encrypted.
• Access control: Staff can only access data that is strictly necessary for their role.

In the event of a security breach, we will notify affected users within 72 hours and work to resolve the issue as quickly as possible.

999taka is an adult gaming platform. We firmly believe that no one under the age of 18 should participate on this platform. To that end, we have put strict measures in place:

• Age verification is mandatory at registration and is confirmed via national ID card or birth certificate.
• The KYC process verifies the user's actual age. Deposits and withdrawals are not available until verification is complete.
• We do not knowingly collect any information from users under the age of 18.
• If a minor's account is identified, it will be suspended immediately and all associated data will be securely deleted.

A message to parents — please use parental controls on children's devices and raise awareness about online gaming.

The 999taka platform integrates certain third-party services — such as payment gateways and analytics tools. These services are governed by their own privacy policies.

• Only the information necessary to complete a transaction is shared with payment processors.
• Data collected from analytics tools is fully anonymized and cannot be used to identify any individual.
• 999taka is not responsible for the security practices of these third parties; however, we work only with trusted, established partners.

999taka may update this Privacy Policy as needed. If changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• A notification of changes will be displayed when you log in to the platform.
• You will be notified at least 14 days before any new policy comes into effect.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. If you do not agree to the new policy, you may close your account and withdraw your balance — our support team will assist you with this.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We are committed to responding as promptly as possible.

• Email: [email protected]
• Response Time: 7 business days for general requests, 24 hours for urgent matters.
• Data Deletion Request: Send an email with the subject line "Data Deletion Request".
• Data Access Request: Send an email with the subject line "Data Access Request".

To learn more, visit our FAQ Page View or Responsible Gaming Visit the page.